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CERTIFICATE IN OFFICE AUTOMATION AND INTERNET ( M-COAI-Q0008 )

BASIC INFORMATION

Certificate in Office Automation and Internet is a short-term course designed to teach individuals how to effectively use office automation tools and the internet for day-to-day tasks in an office environment. The course provides training on various software applications used in modern office work, including word processing, spreadsheets, presentation tools, email, and internet-based communication tools.

Syllabus

Computer Fundamental: Introduction to computer system, input devices and output devices, primary storage and secondary storage devices, number systems, Boolean algebra and logic circuits, computer software, programming languages and program development, operating systems, popular operating system.

Principal of Information Technology: Introduction to information technology, information system, computer and system, software and data, IT in business& industry, IT in banking, IT in insurance, IT in marketing, IT in BPO services, IT in home & at play, IT in education, workplace and training, IT in library, IT in education, IT in entertainment & arts, IT in a business and industry. 

Internet and Advance Communication:  Introduction to networks, open systems interconnection, network interface layer, internet layer, transport layer, advantages and Disadvantages of modems, digital subscriber line, cable TV systems, data link control- OSI model, formatting data for transmission, flow control, error control, point-to-point protocol (PPP), network control protocol (NCP), dynamic medium access control: random access, Channelization.

Office Automation:  Office automation, better accuracy, better services, demanding for timeliness, prevention of fraud, reduction in paper work, improved communication environment, Characteristics of office automation system, computer mail systems.

Office Automation – Lab: Office automation lab, Aim of the activity, pre-requisite knowledge, materials required, procedure, observations.

Operating Systems MS-Windows and Linux: Operating system (OS), batch operating system, multi-tasking/time-sharing operating system, real time OS, distributed operating system, network operating system, mobile OS, MS- word: word wrap, page formatting, paragraph formatting, text formatting, text editing.

Completion of 10th Grade (high School) or equivalent